Safety Measures for your In-Clinic Appointment
Your health and safety are important to us. We follow current public health guidelines and best practices for infection prevention and control.
Masking Policy
Masks are available at the clinic entrance.
Feel welcome to wear a mask anytime for personal or medical reasons.
Self-Screening and Attendance Before Your Appointment
If you feel sick with any of the symptoms below, please reschedule your appointment and talk with a primary care provider if necessary:
- fever or chills
- cough
- shortness of breath
- runny nose or nasal congestion
- headache
- fatigue
- sore throat
- muscle aches or joint pain
- stomach problems (such as vomiting or diarrhea)
If you are recovering from a recent respiratory infection, please attend your appointment only if your symptoms are improving and you feel well enough for your appointment. Please wear a well-fitted mask or respirator (e.g., N95/KN95) during during your appointment to protect others.
Telehealth appointments are offered as a safe and convenient option for patients who are unable to attend in person due to medical or personal concerns.
Disinfection
We disinfect all high-touch surfaces in the treatment rooms between clients with Pre-Empt, a hydrogen peroxide-based cleaning product recommended by Health Canada. Exercise equipment and modalities are disinfected after each client use.
Hand Hygiene
Our therapists are following best practice standards for hand washing and sanitizing their hands before and after putting on gloves and before and after touching a patient.
Ventilation
We use HEPA filters in all our treatment rooms and open the windows when the weather permits.
