Email policy

For your privacy and confidentiality, please avoid sharing personal or health information via email. If you need to discuss confidential details, please contact our receptionist directly or, if calling after hours, leave a secure voicemail. Alternatively, you can schedule a complimentary phone consultation or a 15-minute Telehealth session.

Core Connections Physiotherapy communicates with patients by phone and email and text.

We use email communications to share information that is helpful to you. This may include:
-appointment confirmations and reminders
-waiting list notifications
-scheduling requests
-follow-up regarding payment for a late cancellation or missed appointment
-to send an occasional newsletter with clinic updates ((if you have consented to receive clinic updates through Jane).

You can opt to receive text appointment reminders as well.

In the case of a time-sensitive situation or inquiry, you can email your physiotherapist directly through the email addresses below:

Heather Grewar: heather@core-connections.ca
Monate Praamsma: monate@core-connections.ca
Susan Netherton: sue@core-connections.ca
Galia Carranco Herrera: galia@core-connections.ca
Pratyusha Kavuluri: pratyusha@core-connections.ca
Kelly O’Connor: kelly@core-connections.ca
Cathy Cooney: cathycooneyphysio@gmail.com
Pegah Akbari: pegahakbari.pt@gmail.com 

For all other inquiries, please contact our receptionist (8:30am – 5:00pm Monday to Friday) by calling 613-291-2956 or by emailing reception@core-connections.ca.