Accessibility & Parking
Accessibility
Stairs
Our clinic is located on the second floor.
We have three steps at the street level with a handrail on both sides into the entrance.
There is a flight of stairs with a railing on the left-hand side to get up to the second floor, with an additional 4 steps not shown in the picture.
If you have any concern about the stairs, please let us know in advance so that we can provide assistance, offer a telehealth appointment or discuss the option of providing services in your home.
Free Accessible Parking For Patients with Accessible Stickers or Mobility Restrictions
Patients with accessible stickers can park in the Frontline Credit Union parking lot behind the clinic for the duration of their appointment.
Patients with mobility restrictions (pregnancy, seniors, injury, at risk of falling) can park in the accessible parking spots for the duration of their appointment (accessible sticker not required).
*Please let our receptionist or therapist know so they can notify the landlord.
Directions to the parking lot behind the clinic: From Richmond Rd, head north on Churchill Ave and west on Madison Avenue. Continue past the church to the the parking lot on the south side with a Frontline Credit Union sign. The two accessible parking spots are at the south end of the lot.
Patients with Hearing and Visual Impairments
For patients with hearing impairments who are unable to communicate by phone, please email reception for assistance in booking an appointment, with the subject line “Request to Book Through Email Only”, and let us know of your limitation(s) and what type of appointment you are looking for, and we will make a note in your profile and chart, and be sure to communicate with you through email only.
Reception email: reception@core-connections.ca
*Note: The reception email is currently monitored between 8:15am and 12:15pm from Monday to Friday, and at 4 pm on weekdays.
For patients with visual impairments, please contact reception by phone to let us know of your limitation(s), and we will make a note in your profile and chart, and be sure to communicate all information to you verbally regarding appointment bookings and all other communications.
Phone number: (613) 291-2956
Parking
Paid parking options
Street parking on Richmond Rd
There is paid parking on Richmond Rd in front of the clinic:
-$3 per hour with a maximum of 2 hours between the hours of 7 am and 7 pm.
-Payment by credit card or cash (coin) payment or PayByPhone App , which allows you to pay from your phone and extend your parking session within the posted time limits.
Mountain Equipment Co-op (366 Richmond Rd across the street from the clinic)
-$1.50/hour with a maximum stay of 2 hours
-Payment by VISA, MC or cash or IndigoNeo App
Westboro Station (Underground parking at 587 Byron Ave)
-$1.50/30 min or $10 max per day
-Payment by PayByPhone app, credit/debit at pay stations
-5-min walk away.
Parkopedia Athelone (277 Richmond Rd)
-PayByPhone app calling 613-691-1700, or at Pay & Display machines (coins/card)
-5-min walk away.
Free Parking after 4:30 pm and on weekends
There is free parking in parking lot behind the clinic accessible from Madison Avenue after 4:30 pm on weekdays and anytime on weekends. See below for directions to the parking lot behind the clinic.
Directions to the parking lot behind the clinic: From Richmond Rd, head north on Churchill Ave and west on Madison Avenue. Continue past the church to the the parking lot on the south side with a Frontline Credit Union sign.
Free 3-hour Street Parking
Please note there is free 3-hour parking on surrounding side streets including Lower Byron, Ravenhill, and Whitby Ave.
